Upollo Compared

Upollo vs. Gainsight

Our AI health scoring model is trained on massive datasets and outperforms platforms like Gainsight that rely on human intervention and are prone to human error. Discover why SaaS leaders are choosing our advanced AI platform for retention and growth.

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Thinking of Switching from Gainsight?

Let's dive into the details:

Feature
Upollo
Gainsight
AI-Powered Churn Prediction
🟢
Advanced behavioral AI
🟠
Manual inputs and rules
Sentiment Analysis
🟢
Automated, Universal record analysis across all major languages
🟠
Requires Admin Configuration
AI Health Summaries
🟢
Magic Summaries in plain language
🟠
Standard scorecard feature
Free Plan
🟢
Free plan available
🔴
No Free Plan
Health Score Accuracy
🟢
Identifies 90%+ of risk
🟠
Open to human error
Supports B2B & B2C?
🟢
Supports both natively
🟠
Supports B2B. B2C workaround.
Account Penetration Tracking
🟢
Track engagement by department & geography
🟠
Requires configuration
AI Growth Features
🟢
AI identification of free-to-paid, trial conversion & expansion signals
🟢
AI identification of free-to-paid, trial conversion & expansion signals
Time to Setup
🟢
Minutes
🔴
Weeks
Cost Efficiency
🟢
Transparent, scalable pricing
🔴
Higher costs for scaling
Customer Feedback
"Upollo helped us unlock a 10%+ growth opportunity with just a few minutes of work!"
"With all of Gainsight's powerful functionality comes a lot of custom setup.”

Is Upollo for You?

If you're looking for a modern, AI-driven platform to manage customer success, reduce churn and grow your customer base, Upollo is the best alternative to Gainsight.

Smarter AI

Identify churn risks early and take action.

Speed of Results

See actionable insights in hours, not weeks.

Free-to-Paid & Trial-to-Paid Optimization

Boost upgrades with automated nudges.

Cost Efficiency

Transparent pricing that scales with your growth

Is Upollo for You?

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Smarter AI

Identify churn risks early and take action.

Speed of Results

See actionable insights in hours, not weeks.

Free-to-Paid & Trial-to-Paid Optimization

Boost upgrades with automated nudges.

Cost Efficiency

Transparent pricing that scales with your growth

Our Impact

Real Results,
Real Growth

Ever wonder what a billion data points can do? For our users, they're adding massive revenue gains.

46%
Reduction in churn
Retain more high-value customers with timely, automated actions.
60%
At-risk users re-engaged
Reconnect with users showing signs of leaving and bring them back.
$5.7m
ARR in added conversions
Capture more revenue from users already on the path to converting.

Start Your Retention Journey Today

Stop losing revenue to churn and start growing faster with AI-powered customer intelligence that works in minutes, not months. Schedule a demo to see how Upollo can help you boost your NDR with predictive insights that actually work.

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