For Customer Success

Focus Your Time Where It Will Have the Biggest Impact

Instantly identify which customers need attention and why. Get risk and expansion insights without making up weights or formulas

A list of companies with various churn scores

See Your Customer's Complete Story

Track every dimension of product engagement: user activities, team structures, org-wide usage patterns, and relationship mapping. Get enriched timeline data that shows you the full scope of how customers interact with your product.

Retention Workflows That Actually Work

Drive retention through automated workflows that work how your team does:

CSM Workflows
Route high-risk customers to the right CSM with targeted tasks and alerts
Retention Campaigns
Deploy targeted messages across email, in-app, and other channels through Customer.io, Intercom, and more
CSM workflows
Automated retention campaigns

Set Up in Minutes, Not Months

Integrate a few clicks through native connections to your tech stack. We sync with your existing tools - from product analytics to CRM and messaging platforms - with no engineering work required.

Check Icon
Onboard in minutes – no engineering resources required.
Check Icon
Churn predictions in hours, not months-long implementation cycles.

Find Hidden Revenue Expansion Opportunities

Identify hidden expansion opportunities within your customer base. Uncover missing team members who should be using your product, which departments have the most expansion opportunity and where upselling is going to be most effective.

We also flag users who might get missed in your funnel who are actually paying with a company card, but using public emails.

An Expansion opportunity showing how many users are onboard in different departments at a company.

Get Started for Free

Start understanding and upselling your customers today.