Solutions

Predict and Act on Churn Before it Happens

Find out who is at risk of churning (and why) based on every click, call, support ticket and more. We help our customers see 2x higher retention rates.

Predict Customer Behavior,
Prevent Churn

Know which customers need attention before they leave. Our predictive models analyze your entire customer journey:

  • Product and app usage data
  • Payment and subscription data
  • Customer support interactions, including emails sent and received
  • Sales data, including Salesforce and HubSpot interactions
  • Marketing campaign data, including email opens and clicks

Retention Workflows That Actually Work

Drive retention through automated workflows that work how your team does:

CSM Workflows
Route high-risk customers to the right CSM with targeted tasks and alerts
Retention Campaigns
Deploy targeted messages across email, in-app, and other channels through Customer.io, Intercom, and more
CSM workflows
Automated retention campaigns

Set Up in Minutes, Not Months

Integrate a few clicks through native connections to your tech stack. We sync with your existing tools - from product analytics to CRM and messaging platforms - with no engineering work required.

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Onboard in minutes – no engineering resources required.
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Churn predictions in hours, not months-long implementation cycles.

Churn Predictions You Can Trust

Built on billions of daily customer interactions across industries, our AI detects subtle patterns in behavior, market trends, and industry-specific signals that indicate genuine churn risk. When our model flags a customer as at-risk, it's right over 90% of the time.

2B+
Data Points Analyzed Daily
Icons of companies that Upollo supports: Segment, Stripe, HubSpot, Intercom, Salesforce and more.
$450M+
Customer Revenue Analyzed
90%+
Prediction Model Accuracy

Find Hidden Revenue Expansion Opportunities

Identify hidden expansion opportunities within your customer base. Uncover missing team members who should be using your product, which departments have the most expansion opportunity and where upselling is going to be most effective.

We also flag users who might get missed in your funnel who are actually paying with a company card, but using public emails.

An Expansion opportunity showing how many users are onboard in different departments at a company.

Get Started for Free

Start understanding and upselling your customers today.