Upollo Compared

Upollo vs. Custify

Our AI health scoring model is trained on massive datasets and outperforms platforms like Custify that rely on human intervention and are prone to human error. Discover why SaaS leaders are choosing our advanced AI platform for retention and growth.

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Thinking of Switching from Custify?

Let's dive into the details:

Feature
Upollo
Custify
AI-Powered Churn Prediction
🟢
Advanced behavioral AI
🟠
Manual inputs and rules
Sentiment Analysis
🟢
Universal record analysis across all major languages
🔴
Not available
AI Health Summaries
🟢
Short Magic Summaries in plain language
🟠
Dashboard overviews
Free Access
🟢
Free plan available
🔴
No Free Plan or Trial
Health Score Accuracy
🟢
Identifies 90% of Risk
🟠
Open to human error
Supports B2B & B2C?
🟢
Manage Individuals, teams & companies
🟠
Some B2C support
Account Penetration Tracking
🟢
Track engagement by department & geography
🟠
Limited capabilities
AI Growth Features
🟢
AI identification of free-to-paid, trial conversion & expansion signals
🟠
Limited capabilities
Time to Setup
🟢
Minutes
🔴
Weeks
Cost Efficiency
🟢
Transparent, scalable pricing
🟠
Higher costs for scaling
2-Way CRM Sync
🟢
Salesforce & HubSpot
🟢
Salesforce & HubSpot
Customer Feedback
"Upollo helped us unlock a 10%+ growth opportunity with just a few minutes of work!"
"My challenge [with Custify] is that I'm busy and I'm still trying to sort out proper health scores.”

Is Upollo for You?

If you're looking for a modern, AI-driven platform to manage customer success, reduce churn and grow your customer base, Upollo is the best alternative to Custify.

Smarter AI

Identify churn risks early and take action.

Speed of Results

See actionable insights in hours, not weeks.

Free-to-Paid & Trial-to-Paid Optimization

Boost upgrades with automated nudges.

Cost Efficiency

Transparent pricing that scales with your growth

Is Upollo for You?

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Smarter AI

Identify churn risks early and take action.

Speed of Results

See actionable insights in hours, not weeks.

Free-to-Paid & Trial-to-Paid Optimization

Boost upgrades with automated nudges.

Cost Efficiency

Transparent pricing that scales with your growth

Our Impact

Real Results,
Real Growth

Ever wonder what a billion data points can do? For our users, they're adding massive revenue gains.

46%
Reduction in churn
Retain more high-value customers with timely, automated actions.
60%
At-risk users re-engaged
Reconnect with users showing signs of leaving and bring them back.
$5.7m
ARR in added conversions
Capture more revenue from users already on the path to converting.

Start Your Retention Journey Today

Stop losing revenue to churn and start growing faster with AI-powered customer intelligence that works in minutes, not months. Schedule a demo to see how Upollo can help you boost your NDR with predictive insights that actually work.

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