Resources

Tools, resources and guides to help you convert, retain and expand your users

Guides & How To

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How To Guides

Practical, step-by-step instructions to implement SaaS best practices and boost your metrics.

How to Convert Account Sharers without Alienating your Users
How to Find Champions from Your User Base
The Expert's Guide to Lead Scoring
The Hidden Value of Public Emails: How to Tap into this Goldmine
Pricing for Growth: A Step-by-Step Guide to Raising Subscription Prices
How to Win Back Users who are Abandoning your Trial

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All About Churn

Some churn is unavoidable.
For everything else, there's Upollo.

Why NRR is the Best North Star Metric for CSMs
Preventing Customer Churn
The Ultimate Guide to Churn
October 2024 Updates
Churn Analysis: How to Figure Out Why People Are Churning & What to Do About It
How to Reengage Churned Customers for SaaS

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Expanding One User into Many

Strategies and tactics to turn individual users into team accounts and drive expansion revenue.

Why NRR is the Best North Star Metric for CSMs
Land & Expand: How the Best SaaS Companies Turn Single Users into Enterprise Deals
The Power Duo: Product Led Growth and Customer Success
Land and Expand: Growing One User into Many
How to Find Champions from Your User Base

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